The great test of a great broker, as well as the quality of cover secured, is the activity and attention you get, not just at the time of placing the insurance, but throughout the year and in the unfortunate event of a claim.
When a claim does arise, we are both practical and strategic in the managing of all the people in the process and in expediting settlement.
Claims are dealt with by the very people with whom our clients have a relationship, so we have a vested interest in seeing the claim settled, for the sake of an enduring partnership with you.
We know the cover that’s in place, because we’ve placed it. We know the entitlement, because we have both the underwriting and broking experience and have dealt with a lot of claims over the years. And we have the wherewithal to stand up to insurers and present the strongest case on your behalf.
In short, we can pre-empt any insurer concerns, provide a quicker response to your queries and facilitate the earliest possible settlement of your claim to your complete satisfaction.
If you’ve had a bad claims management experience in the past, please get in touch with us so we can discuss our proposition with you in more depth.
If you are looking to report a claim then please call the switchboard on 0208 511 1070 and you will be put through to the person best placed to guide you through the claim process.